Terms and conditions

Items bought from the 15th of November 2025 can be returned until the 15th of January 2026.

Items bought in-store need to be returned in a store as well. 

WORRIED ABOUT MAKING THE RIGHT GIFTING CHOICE?

Should your loved ones want to return the present after the holidays, you can do so for them! Simply return the gift via our online return portal or by bringing it to the store with the order confirmation.

Return to our warehouse

If you want to return the gift by sending it back to our warehouse, please follow our standard return & exchange conditions. Read more about return and exchange here.  

Don't miss the last day for delivery!

To make sure you get your purchase in time for your loved ones, here are the last order dates.

COUNTRYSELECTED SERVICESHIPPING DEADLINE FOR CHRISTMAS
AustriaDHL Connect 17 Dec
DHL Express 21 Dec
GLS16 Dec
BelgiumGLS16 Dec
DHL Express21 Dec
BulgariaDHL Connect 14 Dec
GLS11 Dec
CroatiaDHL Connect14 Dec
CyprusDHL Connect11 Dec
Czech RepublicDHL Connect 16 Dec
DHL Express 21 Dec
GLS16 Dec
DenmarkGLS18 Dec
DHL Express21 Dec
EstoniaDHL Connect11 Dec
GLS16 Dec
FinlandGLS11 Dec
Bring (postal code 97200-99999+ 87831-89999 + 91000-93999 + 95000-97199) 11 Dec
Bring16 Dec
DHL Express 21 Dec
FranceGLS 16 Dec
DHL Connect16 Dec
DHL Express 21 Dec
GermanyDHL Connect17 Dec
GLS16 Dec
DHL Express 21 Dec
GreeceGLS 11 Dec
DHL Connect11 Dec
HungaryDHL Connect 16 Dec
DHL Express 21 Dec
GLS16 Dec
IrelandGLS 11 Dec
DHL Express 21 Dec
ItalyDHL Connect 16 Dec
DHL Express21 Dec
GLS11 Dec
LatviaDHL Connect 11 Dec
GLS16 Dec
LithuaniaDHL Connect 11 Dec
GLS16 Dec
LuxemborgDHL Connect 17 Dec
GLS16 Dec
The NetherlandsGLS 16 Dec
DHL Connect16 Dec
DHL Express21 Dec
NorwayGLS11 Dec
Bring 15 Dec
Bring (postal code 9000 - 9999)12 Dec
DHL Express21 Dec
PolandGLS16 dec
DHL Connect16 Dec
DHL Express 21 Dec
PortugalDHL Connect 14 Dec
DHL Express21 Dec
GLS11 Dec
RomaniaDHL Express 14 Dec
SlovakiaDHL Connect 16 Dec
GLS11 Dec
SloveniaDHL Connect 16 Dec
SpainGLS11 Dec
DHL Connect14 Dec
DHL Express 21 Dec
SwedenGLS16 Dec
Bring 14 Dec
DHL Express 21 Dec
United KingdomGLS 11 Dec
DHL Express21 Dec