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Holiday delivery - Terms & Conditions

Items bought between 1st November until 24th December 2021 can be returned until 31st January 2022. 

Items bought in store need to be returned in a store as well. 

 

Return and exchange in our stores

In all orders we include an exchange sticker. Attach it to your gift and your loved ones can exchange their gift in store. If the gift needs to be returned and refunded, the recipient needs to bring the order confirmation. Please note that the money is refunded to the credit card used to pay for the order.

 

Return to our warehouse

If you want to return the gift by sending it back to our warehouse, please follow our standard return & exchange conditions. Read more about return and exchange here.

*If you choose DHL Express as delivery method, you can place your order until December 22th. You can find more information regarding delivery terms under shipping.