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Terms & Conditions

Terms and Conditions guideline for the Envii website

The Envii website is owned and operated by Envii ApS, CVR number 27981135 (DK), Naverland 22, 2600 Glostrup, Denmark. All names, brands, trademarks and logos on the website are property of Envii ApS in Denmark, with their associated companies and partners. All names, brands, trademarks and logos are protected by the copyright law and may only be used with the permission from Envii ApS.

The content of the Envii website such as text, graphics, icons, images, videos, audio files and software are the property of Envii ApS, with their associated companies and partners. Downloading any content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You are not allowed to copy, republish or distribute content from the website for public or commercial purposes. If you do use the copyright content without permission from Envii ApS, or from their associated companies and partners, you will be forfeit.

The Envii ApS applies no guarantees covering the accuracy of the information on the Envii website. However, you are always welcome to contact us, if you find any incorrect information on the website. Envii ApS are entitled to change the content of the website at any time without preceding notice.

If the Envii website links to a third party website, Envii ApS does not guarantee the accuracy of the content or information on the website content of the third party. These links are made for your convenience only, but it is at your own risk when you visit a third party website.

Terms and Conditions for sale

The Terms and Conditions for sale applies to all deliveries from Envii ApS (“Envii”), CVR number 27981135 (DK), Naverland 22, 2600 Glostrup, Denmark, to the customers purchasing products via or a third party Envii webshop.

1. Conclusion of contracts
Envii reserves all the rights to claim if any prices or text have been misprinted on the Envii webshop. You automatically agree to a final binding agreement when you have finalized your order and it has been accepted by Envii. Envii will send an order confirmation by email to inform you about your order and that is has been accepted and ready for shipment. Please note, that the order receipt received immediately after submitting the online order, does not guarantee the order confirmation. You are only allowed to purchase at the Envii webshop for personal use only and not for commercial use.

2. Prices and payment
All prices stated are inclusive Danish VAT or with other Danish charges. The placed price is the one stated on Envii webshop, with the product on the date of the placing the order. 

All recipients must pay any customs or import duties, if charged, once the order reaches its country destination. Envii does not have control over these charges and cannot predict the extra cost. Customs policies vary widely from country to country. You may want to contact your local customs office for further information. All orders are sent from Denmark.

When paying with credit cards (such as Visa and Mastercard) the order value will be made as a reserved amount on the customer’s bank account. The day your order is being packed for shipping from our warehouse the amount will then be deducted from your credit card. This is not a procedure controlled by us, but by accepting our terms and conditions in the checkout you also agree to this.

At Envii we reserve all the rights to amend prices, fees and/or other costs stated on Envii webshop at any time e.g. due to changes in VAT-rates, other public fees or charges, increase in cost levels, or as a result of an unusual development in retail prices, based on June 2011 Danish prices.

3. Delivery
At Envii, we reserve the rights to exclude a person from purchasing via the Envii webshop. Furthermore, Envii has no obligation to deliver goods, which are out of stock.

Your order will be shipped from the Envii warehouse within 2-4 working days after accepted orders. All products will be shipped via PostNord or GLS. Delivery times outside of Denmark may vary from 1-2 weeks.

Envii deliver to these countries: Austria, Belgium, Bulgaria, Czech Republic, Estonia, Finland, France, Germany, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden and United Kingdom.

4. Right of withdrawal
You have the right to withdraw from the accepted contract pursuant to legislation on distance contracts.

Right of cancellation
§ The right of cancellation at our Envii webshop is 30 days. You have, as an online customer, 14 days to inform us that you want to withdraw from the day you have received the purchase, and then 14 days to return it to Envii warehouse, according to the Consumer Contracts.

§ As a general rule this period is calculated as from the date when you received the goods or the first delivery date.

§ You have the right to receive certain information, including information on the right of withdrawal and on the good purchased. The right of cancellation will not begin until you have received the information in writing (for example by letter or email). However, the time period expires no later than three months after the date that the product was received.

§ In the event that the time period expires on a public holiday or weekend, you may withdraw from the contract on the following weekday.

How do you withdraw from the contract?
§ You must return the product to an Envii warehouse, before the expiration date for cancellation (14 days). To withdraw from the contract, you must advise us before the sales expiration date and send the product to return. When you have sent the product to return, it is the post office or the other transport services that will handle the dispatch and shipment. If you wish to retain proof that you have withdrawn from the contract before the cancellation time period, please keep your receipt from the post office or from other transport services, to provide proof of the dispatch date. 

§ Unless otherwise agreed, you must pay the postage or freight costs incidental to return the product. If Envii, according to the contract, has made a new replacement delivery date, due to the circumstance that the relevant product could not be delivered in its entirety, the costs incidental to the return of the goods must be paid by Envii.

§ The goods must be returned to:
Name: Envii ApS
Address: Naverland 22, 2600 Glostrup, Denmark.

You will also be withdrawn from the Envii contract by not receiving the product or failing to pick up the parcel at the post office.

Conditions for withdrawal from the contract
You must return the products in the same condition and quantity as delivered. If there is significant decrease value of the product, we will not be able to make a full refund.

5. Notification in case of non-conformity of goods
If any errors or defects in the product are detected, when received, you must claim it within a reasonable time period. In all cases, you must provide notice of any lack of conformity of purchases, no later than two years from the purchased date.

6. Liability
At Envii, we are not liable for delays or for non-performance due to force majeure. For as long as a force majeure situation persists, Envii is relieved from performance of its obligations.

Envii's liability for any and all claims, including damages is in any circumstances, except in case of unlawful intent or gross negligence, and in addition to the above, limited to an amount equal to the price of the good purchased by the customer relating to the dispute. The aforesaid monetary limitation applies irrespective of the basis here of and includes claims based on acts of negligence, strict liability, breach of warranties, penalties, liquidated damages and/or punitive damages.

Envii assumes product liability vis-a-vis to consumers under applicable law without restrictions.

7. Personal information
We process your personal information strictly for the purpose of fulfilling the order.