Delivery
Your order will be shipped from our warehouse within 1-3 business days.* Once your order is shipped, you will receive a shipping confirmation by email that will notify you of the carrier and the track and trace number. If ordering before 15.00 CET, we ship your order the same day.
In some countries we use a so called 'last mile carrier' for delivery. A last mile carrier is the logistics provider who is responsible for the final stage of delivery. You will find the local carrier and package number in your tracking information which you received from us.
By selecting Click & Collect it will be possible to pick up in store 4 hours after ordering.**
Free delivery does not apply during sale periods.
*Due to high pressure delivery times might vary during sale periods
**Click & Collect is unfortunately not available for all countries
DELIVERY INFORMATION
|
DELIVERY INFORMATION
| COUNTRY |
CARRIER |
TIME |
COST |
FREE SHIPPING ABOVE |
| Austria |
GLS Parcelshop |
2-3 Business days |
10 EUR |
100EUR |
| DHL Express |
1-2 Business day* |
23 EUR |
|
Belgium
|
GLS Parcelshop |
2-3 Business days |
9 EUR |
100 EUR |
| GLS Home delivery |
2-3 Business days |
9 EUR |
|
| DHL Express |
1-2 Business day* |
23 EUR |
|
| Bulgaria |
DHL Express |
1-2 Business day* |
24 EUR |
|
| Czech Republic |
DHL Express |
1-2 Business days* |
24 EUR |
|
| Denmark |
GLS Parcelshop |
1-2 Business days |
35 DKK |
699 DKK |
| GLS Home delivery |
1-2 Business days |
45 DKK |
|
| Estonia |
GLS Home delivery |
3-5 Business days |
17 EUR |
|
| DHL Express |
1-2 Business days* |
25 EUR |
|
|
Finland
|
GLS Parcelshop
(Last mile carrier: Posti/Estella) |
3-5 Business days |
12 EUR |
100 EUR |
GLS Home delivery
(Last mile carrier: Posti/Estella) |
3-5 Business days |
15 EUR |
|
| DHL Express |
1-2 Business days* |
23 EUR |
|
|
France
|
DHL Home delivery
(Last mile carrier: La poste (Collisimo)) |
3-4 Business days |
13 EUR |
|
| GLS Home delivery |
3-4 Business days |
16 EUR |
100 EUR |
| DHL Express |
1-2 Business days* |
23 EUR |
|
Germany
|
DHL Home delivery |
2-3 Business days |
5 EUR |
100 EUR |
| GLS Parcelshop |
2-3 Business days |
8 EUR |
|
| DHL Express |
1-2 Business days* |
22 EUR |
|
| Hungary |
DHL Express |
1-2 Business days* |
24 EUR |
|
| Italy |
GLS Home delivery |
4-6 Business days |
20 EUR |
100 EUR |
| DHL Express |
1-2 Business days* |
24 EUR |
|
| Latvia |
DHL Express |
1-2 Business days* |
24 EUR |
|
| Lithuania |
DHL Express |
1-2 Business days* |
24 EUR |
|
| Luxembourg |
GLS Home delivery |
2-3 Business days |
15 EUR |
100 EUR |
| DHL Express |
1-2 Business days* |
23 EUR |
|
Netherlands
|
GLS Parcelshop |
3-5 Business days |
8 EUR |
|
| GLS Home delivery |
3-5 Business days |
11 EUR |
|
| DHL Express |
1-2 Business days* |
22 EUR |
|
| Norway |
GLS Home delivery
(Last mile carrier: Bring) |
3-5 Business days |
120 NOK |
700 NOK |
| Poland |
DHL Express |
1-2 Business days* |
24 EUR |
|
| Portugal |
DHL Express |
1-2 Business days* |
24 EUR |
|
| Romania |
DHL Express |
1-2 Business days* |
24 EUR |
|
| Slovakia |
DHL Express |
1-2 Business days* |
24 EUR |
|
| Spain |
GLS Home delivery |
3-5 Business days |
20 EUR |
100 EUR |
| DHL Express |
1-2 Business days* |
24 EUR |
|
| Sweden |
GLS Parcel shop
(Last mile carrier: DB Schenker) |
2-3 Business days |
80 SEK |
700 SEK |
| DHL Express |
1-2 Business days* |
240 SEK |
|
| United Kingdom |
GLS Home delivery
(last mile carrier: Parcelforce) |
5-10 Business days |
12 GBP |
100 EUR |
|
|
|
|
|
* If ordering before 13.00 CET
HOW CAN I TRACK MY ORDER OR VIEW MY HISTORY?
When your order leaves our warehouse, we send a Shipping Conformation email. That email has a link where you can track the order. You can also sign in to My Account and click Order History.
ORDER ARRIVAL
Arrival time is an estimate and unfortunately cannot be guaranteed. We’ll do our best to ship your order as soon as possible so it can be delivered in a timely manner. During campaigns and sale, delivery can be longer. If you are not home when your parcel arrives, the carrier will leave a card telling you where it is. It might be stored in a safe place or there will be details on how to pick it up or rearrange delivery.
SHIPPING COUNTRIES
We deliver to Austria, Belgium, Bulgaria, Czech Republic, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden and United Kingdom.
