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Delivery
Due to a large volume of parcels, parcel shops and post offices may be full. If there is no space for your parcel at your chosen pick up location, it will be redirected and delivered to another parcel shop or post office nearby.
Your order will be shipped from our Envii warehouse within 7-10 working days after ordering. All products will be shipped via DPD or DHL.
Latvia
| Delivery time | Delivery | Cost | |
|---|---|---|---|
| DPD | 7-10 working days | DPD Home Delivery | 11.5 € |
| DPD | 7-10 working days | DPD Parcel Shop | 11.5 € |
| DHL | 1 business day* | DHL Express | 20 EUR |
*If ordering before 13.00 CET.
DELIVERY INFORMATION
Free delivery on all orders exceeding 200 €. Free delivery does not apply during sale periods.
HOW CAN I TRACK MY order OR VIEW MY HISTORY?
When your order leaves our warehouse, we send a Shipping Conformation email. That email has a link where you can track the order. You can also sign in to My Account and click Order History.
ORDER ARRIVAL
Arrival time is an estimate and unfortunately cannot be guaranteed. We’ll do our best to ship your order as soon as possible so it can be delivered in a timely manner. During campaigns and sale, delivery can be longer. If you are not home when your parcel arrives, the carrier will leave a card telling you where it is. It might be stored in a safe place or there will be details on how to pick it up or rearrange delivery.
RETURN & EXCHANGE
You can read about our return policy under Returns & Exchanges.
SHIPPING COUNTRIES
We deliver to Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden and United Kingdom.