Holiday Delivery

Terms and condition

Items bought between 18th of November until 24th of December 2022 can be returned until 31st of January 2023. Items bought in store needs to be returned in store as well.


Return and exchange in our stores

In all orders we include an exchange sticker. Attach it to your gift and your loved ones can exchange their gift in store. If the gift needs to be refunded, the recipent needs to bring the order confirmation. Please note that the money is refunded to the credit card used to pay for the order. 


RETURN to our warehouse

If you want to return the gift by sending it back to our warehouse, please follow our standard return & exchange conditions. Read more about return and exchange here.  


Don't miss the last day for delivery!

To make sure you get your purchase in time for your loved ones, here are the last order dates. Place your order before 12 pm to be absolutely sure to have it in time.

 *If you choose DHL Express as delivery method, you can place your order until December 21th.

COUNTRY CARRIER SHIPMENT DEADLINE FOR CHRISTMAS
AT GLS Home Delivery 16-12-2022
  DHL Express 21-12-2022
BE GLS Parcelshop 16-12-2022
  GLS Home Delivery 16-12-2022
  DHL Home delivery 16-12-2022
  DHL Express 21-12-2022
BL DHL Express 21-12-2022
CZ DHL Express 21-12-2022
DE GLS Parcelshop 16-12-2022
  DHL Home delivery 20-12-2022
  DHL Express 21-12-2022
DK GLS Parcelshop 21-12-2022
  PostNord Home Delivery 21-12-2022
  PostNord Parcelshop 21-12-2022
EE DHL Express 21-12-2022
FI PostNord Parcelshop 16-12-2022
  PostNord Home Delivery 16-12-2022
  DHL Express 21-12-2022
FR GLS Home Delivery 16-12-2022
  DHL Home delivery 16-12-2022
  DHL Express 21-12-2022
HU DHL Express 21-12-2022
IT GLS Home Delivery 16-12-2022
  DHL Express 21-12-2022
LT DHL Express 21-12-2022
LU GLS Home Delivery 16-12-2022
  DHL Express 21-12-2022
LV DHL Express 21-12-2022
NL GLS Home Delivery 16-12-2022
  DHL Home delivery 16-12-2022
  DHL Express 21-12-2022
NO GLS Home Delivery 15-12-2022
PL DHL Express 21-12-2022
PT DHL Express 21-12-2022
RO DHL Express 21-12-2022
SE GLS Parcelshop 15-12-2022
  DHL Express 21-12-2022
SK DHL Express 21-12-2022
  GLS Home Delivery 16-12-2022
  DHL Express 21-12-2022
UK GLS Home Delivery 15-12-2022