Christmas 2020 Christmas shopping

Christmas delivery - Terms & Conditions

Items bought between 1st November until 24th December 2021 can be returned until 31st January 2022. 

Items bought in store need to be returned in a store as well. 

 

Return and exchange in our stores

In all orders we include an exchange sticker. Attach it to your gift and your loved ones can exchange their gift in store. If the gift needs to be returned and refunded, the recipient needs to bring the order confirmation. Please note that the money is refunded to the credit card used to pay for the order.

 

Return to our warehouse

If you want to return the gift by sending it back to our warehouse, please follow our standard return & exchange conditions. Read more about return and exchange here.

*If you choose DHL Express as delivery method, you can place your order until December 22th. You can find more information regarding delivery terms under shipping.  

 

Country Last order date Return until
Austria December 17th, 2021 January 31st 2022
Belgium December 17th, 2021 January 31st 2022
Bulgaria December 16th, 2021 January 31st 2022
Czezh Republic December 16th, 2021 January 31st 2022
Denmark December 21st, 2021 January 31st 2022
Estonia December 16th, 2021 January 31st 2022
Finland December 20th, 2021 January 31st 2022
France December 16th, 2021 January 31st 2022
Germany December 16th, 2021 January 31st 2022
Hungary December 16th, 2021 January 31st 2022
Italy December 17th, 2021 January 31st 2022
Latvia December 16th, 2021 January 31st 2022
Lithuania December 16th, 2021 January 31st 2022
Luxembourg December 17th, 2021 January 31st 2022
Netherlands December 16th, 2021 January 31st 2022
Norway December 10th, 2021 January 31st 2022
Poland December 17th, 2021 January 31st 2022
Portugal December 16th, 2021 January 31st 2022
Romania December 16th, 2021 January 31st 2022
Slovakia December 16th, 2021 January 31st 2022
Spain December 17th, 2021 January 31st 2022
Sweden December 17th, 2021 January 31st 2022
United Kingdom December 16th, 2021 January 31st 2022

 

If you still have questions or need any other help, please contact our customer service at customercare@envii.com.