Christmas 2020 Christmas shopping

Christmas delivery - Terms & Conditions

Doing your Christmas shopping from the comfort of your own home? Sounds like a plan! All items bought on envii.com between November 1st and December 24th 2020, can be returned until January 31st 2021. You can also exchange your items in store until January 31st 2021.

 

Return and exchange in our stores

In all orders we include an exchange sticker. Attach it to your gift and your loved ones can exchange their gift in store. If the gift needs to be returned and refunded, the recipient needs to bring the order confirmation. Please note that the money is refunded to the credit card used to pay for the order.

 

Return to our warehouse

If you want to return the gift by sending it back to our warehouse, please follow our standard return & exchange conditions. Read more about return and exchange here.

*If you choose DHL Express as delivery method, you can place your order until December 22th. You can find more information regarding delivery terms under shipping.  

 

Country Last order date Return until
Austria December 16th, 2020 January 31st, 2021
Belgium December 16th, 2020 January 31st, 2021
Bulgaria December 16th, 2020 January 31st, 2021
Czezh Republic December 16th, 2020 January 31st, 2021
Denmark December 21st, 2020 January 31st, 2021
Estonia December 16th, 2020 January 31st, 2021
Finland December 14th, 2020 January 31st, 2021
France December 16th, 2020 January 31st, 2021
Germany December 16th, 2020 January 31st, 2021
Hungary December 16th, 2020 January 31st, 2021
Italy December 14th, 2020 January 31st, 2021
Latvia December 16th, 2020 January 31st, 2021
Lithuania December 16th, 2020 January 31st, 2021
Luxembourg December 16th, 2020 January 31st, 2021
Netherlands December 16th, 2020 January 31st, 2021
Norway December 14th, 2020 January 31st, 2021
Poland December 16th, 2020 January 31st, 2021
Portugal December 16th, 2020 January 31st, 2021
Romania December 16th, 2020 January 31st, 2021
Slovakia December 16th, 2020 January 31st, 2021
Spain December 14th, 2020 January 31st, 2021
Sweden December 17th, 2020 January 31st, 2021
United Kingdom December 16th, 2020 January 31st, 2021

 

If you still have questions or need any other help, please contact our customer service at customercare@envii.com.