How do I return something?

How do I get a new prepaid return label?

Can I return an item I bought online to one of your stores?

To which account are you refunding my money?

Do I need to pay for the return?

How do I get a new returns form?

Can I return something I’ve bought in one of your stores online?

I have returned something to you, but I haven’t got the refund yet?

What happens to my refund if my credit card no longer is in use?

Can I return more than one order in the same parcel?

How long do I have to return my order or part of my order to you?

What should I do if my refund is incorrect?

What if my item is damaged or defective?