Delivery
 

Your order will be shipped from our warehouse within 1-3 business days.* Once your order is shipped, you will receive a shipping confirmation by email that will notify you of the carrier and the track and trace number. If ordering before 15.00 CET, we ship your order the same day. 

In some countries we use a so called 'last mile carrier' for delivery. A last mile carrier is the logistics provider who is responsible for the final stage of delivery. You will find the local carrier and package number in your tracking information which you received from us.

By selecting Click & Collect it will be possible to pick up in store 4 hours after ordering.** 

Free delivery does not apply during sale periods.

*Due to high pressure delivery times might vary during sale periods
**Click & Collect is unfortunately not available for all countries

 

DELIVERY INFORMATION
 

DELIVERY INFORMATION
 

COUNTRY CARRIER TIME COST FREE SHIPPING ABOVE
Austria GLS Parcelshop 2-3 Business days 10 EUR 100EUR
DHL Express 1-2 Business day* 23 EUR  
Belgium

 
GLS Parcelshop 2-3 Business days 9 EUR 100 EUR
GLS Home delivery 2-3 Business days 9 EUR  
DHL Express 1-2 Business day* 23 EUR  
Bulgaria DHL Express 1-2 Business day* 24 EUR  
Czech Republic DHL Express 1-2 Business days* 24 EUR  
Denmark GLS Parcelshop 1-2 Business days 35 DKK 699 DKK
GLS Home delivery 1-2 Business days 45 DKK  
Estonia GLS Home delivery 3-5 Business days 17 EUR  
DHL Express 1-2 Business days* 25 EUR  

Finland
 

Bring Parcelshop 3-5 Business days 8 EUR 100 EUR
DHL Express 1-2 Business days* 23 EUR  

 

France

DHL Home delivery
(Last mile carrier: La poste (Collisimo))
3-4 Business days 13 EUR  
GLS Home delivery 3-4 Business days 16 EUR 100 EUR
DHL Express 1-2 Business days* 23 EUR  
Germany
 
DHL Home delivery 2-3 Business days 5 EUR 100 EUR
GLS Parcelshop 2-3 Business days 8 EUR  
DHL Express 1-2 Business days* 22 EUR  
Hungary DHL Express 1-2 Business days* 24 EUR  
Italy GLS Home delivery 4-6 Business days 20 EUR 100 EUR
DHL Express 1-2 Business days* 24 EUR  
Latvia DHL Express 1-2 Business days* 24 EUR  
Lithuania DHL Express 1-2 Business days* 24 EUR  
Luxembourg GLS Home delivery 2-3 Business days 15 EUR 100 EUR
DHL Express 1-2 Business days* 23 EUR  
Netherlands
 
GLS Parcelshop 3-5 Business days 8 EUR  
GLS Home delivery 3-5 Business days 11 EUR  
DHL Express 1-2 Business days* 22 EUR  
Norway GLS Home delivery
(Last mile carrier: Bring)
3-5 Business days 120 NOK 700 NOK
Poland DHL Express 1-2 Business days* 24 EUR  
Portugal DHL Express 1-2 Business days* 24 EUR  
Romania DHL Express 1-2 Business days* 24 EUR  
Slovakia DHL Express 1-2 Business days* 24 EUR  
Spain GLS Home delivery 3-5 Business days 20 EUR 100 EUR
DHL Express 1-2 Business days* 24 EUR  
Sweden Bring Parcel shop 2-4 Business days 85 SEK 700 SEK
DHL Express 1-2 Business days* 240 SEK  
United Kingdom GLS Home delivery
(last mile carrier: Parcelforce)
5-10 Business days 12 GBP 100 EUR
       

* If ordering before 13.00 CET
 


HOW CAN I TRACK MY ORDER OR VIEW MY HISTORY?

When your order leaves our warehouse, we send a Shipping Conformation email. That email has a link where you can track the order. You can also sign in to My Account and click Order History.

ORDER ARRIVAL

Arrival time is an estimate and unfortunately cannot be guaranteed. We’ll do our best to ship your order as soon as possible so it can be delivered in a timely manner. During campaigns and sale, delivery can be longer. If you are not home when your parcel arrives, the carrier will leave a card telling you where it is. It might be stored in a safe place or there will be details on how to pick it up or rearrange delivery.

SHIPPING COUNTRIES

We deliver to Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden and United Kingdom.